Posted: 07/15/2010 5:45 PM
Effective November 1, TSA Secure Flight will no longer accept passenger reservations that do not contain full Secure Flight passenger data.
This data includes
1. the full name of the traveler as it appears on their government issued ID.
2. date of birth
3. gender
Posted: 06/30/2010 5:45 PM
The U.S. State Department on July 13 will raise the price for visas, passports and other consular services
Posted: 06/10/2010 5:45 PM
Air France has announced that it will be charging European economy class passengers a fee to hold ticket reservations for up to 14 days.
What this does is introduce the notion that travelers can have more time to decide whether they want a ticket, but now it comes at a price.
Beginning June 1, Air France's Time to Think program charges 15Euros or 15British Pounds to hold a reservation at the same fare for up to 14 days. If the traveler does not confirm within that period that they want the ticket, the reservation is deleted but the fee to hold the reservation is forfeited.
According to Air France, when travelers hold on to unticketed seats for long periods, it interferes with yield management processes. The Time to Think program still offers the consumer the option to hold a seat, but now at a price.
from Business Travel News
Posted: 06/04/2010 5:45 PM
Registered Traveler provider Clear plans to relaunch security screening lanes this fall at Denver International Airport, the first airport to reaffirm plans to host the program whose previous owners abruptly shuttered it last summer and subsequently spiraled into bankruptcy.
Clear said it expects to begin enrollment for the recalibrated program in August, charging $179 for annual access, but would honor membership terms for Clear members spurned by the predecessor company's shutdown.
Denver International already has an installed base of some 20,000 such local members, who under the bankruptcy purchase agreement can opt out from having their data transferred to the new owners.
IQueue, a venture that includes registered traveler provider FLO Corp. and biometric identification firm Cogent Inc., announced a commitment to launch similar lanes in Indianapolis.
Posted: 06/01/2010 5:45 PM
United Airlines Global Services, 1K, Premier Executive and Premier level travelers are now exempt from the co pay when using a Mileage Plus Upgrade Award on flights within the continental U.S., Alaska and
Canada.
Posted: 06/01/2010 5:45 PM
Hertz offers a new program allowing one to try and test drive a car before purchasing it. Enter code 36823 to save an additional $50 off of the purchase price.
Posted: 06/01/2010 5:45 PM
from iJET, informational resources and links surrounding travel disruptions caused by the the ash cloud.
Posted: 05/24/2010 5:45 PM
The U.S. said it will no longer require travelers from Visa Waiver Program countries to fill out the arrival and departure I94W form.
The form, normally filled out on the plane, will be eliminated with the introduction of the Electronic System for Travel Authorization at all U.S. airports by the end of this summer, said the Department of Homeland Security.
The elimination of the paper form enables travelers to provide biographical, travel and eligibility information through ESTA prior to departure for the U.S.
Posted: 05/17/2010 5:45 PM
Your frequent flyer miles on Frontier are shrinking. Frontier is ending its frequent flyer partnership with AirTran. The miles sharing program ends on July 16th and what it means is that a pretty big chunk of the East Coast will no longer be available to Frontier frequent flyers getting into those areas on AirTran. Next month the cost to redeem your Frontier miles for a free ticket goes up too from 20 to 25 thousand miles.
Posted: 05/10/2010 5:45 PM
Unite, the trade union that represents British Airways' cabin crew, has announced that it
intends to take further industrial action on the following dates.
May 18 through 22
May 24 through 28
May 30 through June 3
June 5 through 9
Please note that all flights to and from Gatwick will continue to operate as normal. Flights at
London City will also be unaffected. At Heathrow BA will operate a substantial part of our
longhaul schedule and there will be a number of daily flights to every destination across our
shorthaul network.
Posted: 05/07/2010 5:45 PM
A waiver has been issued for passengers traveling May 7 through 9 to/from/through the following cities due to volcanic activity... Amsterdam, Brussels, Frankfurt, Geneva, London, Moscow, Munich, Paris, and Zurich.
Should you have employees traveling to/from/through this location, a waiver allowing changes has been issued.
Posted: 05/07/2010 5:45 PM
Effective immediately British Airways will increase the fuel surcharge for all tickets issued in US and Canada, for travel originating in the US or Canada to Europe, not including United Kingdom, Ukraine and Russia.
The fuel surcharge including the security surcharg will increase from USD180 to USD250 roundtrip. The Canadian dollar rate is calculated using the US dollar rate on the day of purchase.
Fuel surcharges to all other regions and segments will remain unchanged.
Posted: 05/05/2010 5:45 PM
The British authority said its forecasters had determined that ash in United Kingdom airspace has increased in density. It said the prevailing winds would probably continue to push the threat southward, potentially affecting airports in the northwest of England and North Wales tomorrow but missing the key European air hubs in London.
Posted: 05/03/2010 5:45 PM
United and Continental to Merge
Posted: 04/26/2010 5:45 PM
Hertz to buy Dollar Thrifty
Posted: 04/16/2010 12:03 PM
As many of you have heard, in the wake of the Icelandic volcanic ash cloud spreading over Europe, air traffic control authorities have ordered that large sections of the airspace and many airports in Europe close and/or remain closed. To view our response to this event, please go to: http://clients.caintravel.com/portaldata/volcano_41610.pdf
Posted: 04/15/2010 5:45 PM
All London airports were set to close Thursday after a massive cloud of ash from a volcano in Iceland drifted into U.K. airspace.
British Airways earlier Thursday canceled all domestic flights between U.K. airports, as hundreds of flights from other airlines were grounded across the country.
An internal BA memo obtained by Sky News advised pilots that the safety of our customers, crew and aircraft is of paramount importance and will not be compromised.
Edinburgh, Glasgow, and Belfast airports were completely shut, as well as Aberdeen Airport in northern Scotland and Newcastle Airport in northern England. Manchester Airport in northern England canceled all flights until at least Thursday afternoon London time.
London's airports were experiencing severe delays following cancellations ahead of the expected closure. More than 150 flights were canceled at Heathrow and 138 at Gatwick, including the majority of easyJet and Monarch departures.
Birmingham Airport in central England reported 80 flight cancellations and Cardiff Airport, in Wales, reported 21 cancellations.
Airports urged travelers to contact their airlines to check whether their journeys would be affected.
Posted: 04/14/2010 5:45 PM
UA has introduced a new 50 dollar same day standby fee which provides customers added flexibility beyond the current 75 dollar confirmed same day change option. The 50 dollar charge applies to customers who voluntarily stand by for another flight on the same day as their scheduled flight within or between the United States, Canada, Puerto Rico or the U.S. Virgin Islands.
This change, which applies to travel April 28 and beyond for tickets purchased on or after April 10, applies in each direction of travel, and is assessed after the customer is successfully confirmed on the flight. Global Service and 1K customers and those traveling on Standard Award tickets or fully refundable tickets will be exempt from the same day standby fee. As before, voluntary standby is not offered for other international travel.
Customers whose travel is impacted by irregular operations will not be assessed a fee, and will continue to have higher standby priority than voluntary same day standby customers
Posted: 04/12/2010 5:45 PM
effective immediately the restrictions on hand baggage to and from the US have been lifted.
All passengers can now take TWO pieces of hand baggage on all flights and in all cabins, within the hand baggage dimensions.
Posted: 04/06/2010 5:45 PM
Spirit Air looking to charge fees for luggage that is both checked and carried-on.
Posted: 04/02/2010 5:45 PM
expect greater security on international flights inbound to US.
Posted: 03/12/2010 5:45 PM
United Airlines is launching paperless boarding pass technology at Denver International Airport and four other hubs on Friday, including Chicago and San Francisco.
Passengers can go to mobile.united.com and access the check-in feature. Once the mobile boarding pass option is selected, an e-mail with a bar code will be sent to your mobile device. A machine then scans the bar code right off the screen.
United worked with the Transportation Security Administration to bring the technology to DIA. R.C. TSA says the bar code is two dimensional and cannot be duplicated.
The encrypted code contains the first and last name of the passenger, their flight number, the originating airport and the date of the flight.
Passengers must still present a government issued photo I.D. for verification.
One scanner will be located at each security checkpoint at DIA, there will be signs directing passengers to a particular lane. The machines will also be located at the gates.
United is working with the TSA to offer the program at dozens of airports by this summer. It can only be used for domestic flights.
TSA first launched the paperless boarding pass pilot program at Houston's Intercontinental Airport in November 2007. The pilot program is currently operating at 43 airports across the country with five airlines, including American, Continental, Delta, Alaska Airways and United.
Posted: 03/12/2010 5:45 PM
Unite, the trade union that represents British Airways' cabin crew, has announced that it
will take industrial action on March 20, 21, 22, and then again on March 27, 28, 29, 30, 2010.
BA is currently operating normally and intend to publish a flying schedule around five days in advance of the first strike date. BA has temporarily stopped selling seats on all flights operating on the strike dates.
In the event of a strike
Flights from London City to and from New York Kennedy will operate as normal and any
changes to bookings on these flights are subject to the original fare rules.
All longhaul flights to and from London Gatwick will continue to operate normally
and any changes to bookings on these flights are subject to the original fare rules.
For all other flights in and out of Heathrow and Gatwick, until BA finalizes their flying schedule, if passengers booked to travel March 19 through March 31, 2010, they have the
choice of rebooking or cancelling and obtaining a refund.
Posted: 03/06/2010 5:45 PM
Effective March 9 Continental flights from Denver will depart from Concourse B. Customers with boarding passes who are not checking bags can go directly to gates B16, B18, B20 and B22. Ticketing and checkin locations will remain unchanged.
The Presidents Club will also close effective March 16 and Presidents Club members will have access to the United Red Carpet Club West located near Gate B32 in Concourse B.
Posted: 03/03/2010 5:45 PM
ESTA is a free, automated system that determines the eligibility of visitors to travel to the U.S. under the Visa Waiver Program. The ESTA application collects the same information collected on Form I94W. ESTA applications may be submitted at anytime prior to travel, though it is recommended travelers apply when they begin preparing travel plans.
Posted: 02/22/2010 5:45 PM
We have been advised, that Unite, the trade union representing British Airways' cabin crew, has announced that its strike ballot has closed with a vote in favour of industrial action.
Unite has not yet announced any proposed strike dates.
We would like to reassure you that all of our flights are continuing to operate as normal at this time.
We remain committed to finding a sensible resolution to this issue and remain available to talk with Unite at any time.
If strike dates are announced
If strike dates are announced we will put contingency plans in place and communicate them as soon as possible.
1. Your clients will be able to rebook, free of charge and subject to availability, onto other British Airways flights outside of the strike period for up to 355 days from the original date of travel.
2. Refunds will only be available if flights are actually cancelled or if the original booking conditions allow.
In the event that cancellations are made due to strike action
Your clients will be able to:
3. Rebook onto another British Airways flight to the same destination within 355 days of the original date of travel.
4. Rebook onto another British Airways flight to/from the nearest alternative airport. For example, if booked to or from Boston you could rebook to or from Philadelphia or New York.
5. Cancel the booking and get a refund.
All rebooking options will be subject to availability. More detailed information about rebooking options, including specific dates covered by these guidelines will be made available if strike dates are announced.
Normal Conditions of Carriage will apply for any flights that are cancelled outside of the strike period.
Posted: 02/19/2010 5:45 PM
For a limited time only, your clients can earn triple OnBusiness points on every qualifying journey they take during the promotional period.
By simply booking between now and April 15, 2010, and flying on or before April 30, 2010 your clients enrolled in OnBusiness will earn triple points on every qualifying flight they take.
Posted: 02/18/2010 5:45 PM
United's new upgrade policy begins March 19th. 500 mile upgrades will no longer be sold after this date.
Posted: 02/11/2010 5:45 PM
For all tickets purchased on and after Feb. 22, American Airlines will charge all customers, including those sitting in premium cabins, $50 for confirmed same day changes on domestic and Canada flights.
Flyers with premium status previously were able to make same day changes for free.
Premium customers (including those with elite frequent flyer status), active U.S. military personnel and customers redeeming miles for AAnytime Awards travel can continue to standby for free. However, the standby option no longer will be available to most coach passengers.
The changes also apply to American Eagle and AmericanConnection flights
Posted: 02/05/2010 5:45 PM
One way awards lets you fly one way for half the miles.
Posted: 02/05/2010 5:45 PM
For a limited time only, your clients can earn triple OnBusiness points on every qualifying journey they take during the promotional period.
By simply booking between now and April 15, 2010, and flying on or before April 30, 2010 your clients enrolled in OnBusiness will earn triple points on every qualifying flight they take
Posted: 02/01/2010 5:45 PM
Important Information from Hertz Regarding Recalled Toyotas
Posted: 01/29/2010 5:45 PM
The average daily U.S. hotel rate in 2009 fell 8.8 percent year over year to $97.51, according to Smith Travel Research, and occupancy dropped 8.7 percent to 55.1 percent. Each of the 25 largest markets experienced a lower average daily rate, ranging from a 4 percent drop in New Orleans (to $113.52) to a 21.8 percent decline in New York (to $215.14).
Posted: 01/14/2010 5:45 PM
Frontier offers a free ticket for qualifying purchases made by Feb 14 and completion of travel by March 5.
Posted: 01/13/2010 5:45 PM
Effective for travel beginning today for flights booked on or after Jan. 5, Delta is charging economy passengers in the U.S. and Canada $23 per way to check their first piece of luggage when paid online and $25 when paid at the airport. For the second checked bag, Delta is charging $32 if paid online and $35 at the airport.
Continental posted the same pricing adjustment on its Web site, effective for tickets purchased on or after Jan. 9 for travel on or after Jan. 16.
Posted: 01/12/2010 5:45 PM
Customers who purchase a qualifying ticket for travel within North America, including the continental U.S., Hawaii, Canada, Mexico and the Caribbean, will receive a free ticket to any United destination in North America. Customers who purchase a qualifying ticket for transAtlantic, transPacific, Brazil or Argentina travel will receive a free ticket to any destination served by United around the world. Customers who book a roundtrip ticket by Feb. 14 for travel to be completed by March 5, with itineraries originating and ending in Denver or any of the other Colorado cities with United service can qualify. The promotion applies to published United Economy fares in booking classes Y, B, M, E, U, H and Q. Other restrictions apply. Registration is required. Complete details are available at united.com/denverfree.
Posted: 01/08/2010 5:45 PM
Beginning January 12, 2010, United will begin reducing the miles required for many United Mileage Upgrade Awards and will be allowing upgrades from all United Business fares and most United Economy fares. A co-pay will be collected when upgrading using miles from select booking classes. See link for more information.
Posted: 01/07/2010 5:45 PM
As part of the Delta and Northwest merger, the SkyBonus and Biz Perks programs are currently being aligned. Aspects of both programs have been evaluated and a new website with enhanced program features will soon be released in 1st quarter of 2010. We're working hard to ensure that the merger is smooth, seamless and delivers even more benefits to our members. The ultimate goal is to bring the best features of both programs together while creating a best in class corporate loyalty program.
Here's a glimpse of just a few of the enhanced features coming soon to all members of the new SkyBonus Program:
1. Points will be earned on every dollar spent instead of every 1,000USD spent
2. Credit will be earned on all classes of service providing additional earning potential
3. Flight awards will be booked and ticketed online at delta.com
4. Expanded reward offerings will include enhanced flight awards to more destinations
5. Online account statements will include additional details of air activity including traveler information
6. Details of travel associated with flight award redemptions will be included under redemption activity on the account statement
7. Tickets will be processed daily providing credit for qualifying flights within a few days after travel
8. Expanded communication functionality allowing the program administrator to share promotional offers with their travelers
9. Dedicated support center located in North America
10. Ability to request retroactive credit for travel flown after enrollment
11. Companies enrolled in both SkyBonus and Biz Perks will be able to merge their accounts online immediately after integration
Posted: 01/06/2010 5:45 PM
Southwest Airlines will no longer offer pillows or blankets on its flights.
Posted: 01/06/2010 5:45 PM
Canada has implemented temporary changes to what can be carried on a flight that originates out of Canada.
Posted: 12/30/2009 5:45 PM
UA carry on restrictions on international flights to the US
Posted: 12/29/2009 5:45 PM
TSA's new recommendations and expecations regarding security and check in processes.
Posted: 12/22/2009 5:45 PM
The DOT will limit airline tarmac delays to three hours under a new rule that goes into effect next spring. Also airlines must provide food and water for passengers within two hours of a plane being delayed on a tarmac.
Posted: 12/17/2009 5:45 PM
Effective December 20th 2009 all US citizens will have to pay 131USD upon arrival to Argentina as something called a Reciprocity Fee. The fee can be paid in Argentine Pesos, US Dollars or credit cards.
Posted: 11/17/2009 5:45 PM
United Airlines and Continental Airlines today announced that members of each carriers frequent flyer
program who have earned elite status will receive unlimited, complimentary domestic upgrades on flights
operated by both airlines when space is available.
Continentals elite level frequent flyers also will have complimentary access to Uniteds Economy Plus seating, offering additional legroom near the front of the Economy cabin. Uniteds elite level frequent
flyers will have complimentary access to Continentals Premium Seating as well.
These new benefits will begin to roll out in mid 2010.
Posted: 11/16/2009 5:45 PM
The U.S. Department of State is alerting U.S. citizens that over the past few months Al Qaeda has released videos threatening to conduct terrorist attacks against German interests. While these threats initially mentioned the German federal elections in September, Al Qaeda continues to threaten Germany. German authorities are taking these threats seriously and are actively investigating all threats. This Travel Alert expires on February 10, 2010.
Posted: 10/28/2009 5:45 PM
Race to Preferred
Get ready for the fastest, easiest way ever to get or keep Preferred status. When you fly between October 1 and December 25, 2009, on any US Airways or US Airways Express flight, they can earn Preferred status faster than ever before. Think of it as an end of the year shortcut.
Here's how it works
Fly 7,500 miles or 10 segments and earn Silver Preferred status
Fly 15,000 miles or 20 segments and earn Gold Preferred status
Fly 22,500 miles or 30 segments and earn Platinum Preferred status
Fly 30,000 miles or 40 segments and earn Chairman's Preferred status
We will determine and award Preferred status on January 10 2010 and there is no registration required. Do not worry, the miles you fly will also count towards the total miles flown for the year...they will be awarded the highest status between the two. So if they fly 55,000 miles for the year but only end up flying 8,000 miles during the promotion period, you will still earn Gold status for the year.
Posted: 10/27/2009 5:45 PM
Continental Airlines joins Star Alliance
Posted: 10/17/2009 5:45 PM
In the second quarter of 2010, Mileage Plus will begin Unlimited Domestic Upgrades for Mileage Plus elite members. With this program, all elites will enjoy automatic complimentary upgrade requests. Click on story title for more information.
Posted: 10/12/2009 5:45 PM
Continental is offering a special promotion where they will match your current Delta or Northwest status in the Continental OnePass program.
Call 888-352-7927 by December 31, 2009 with your Delta and Northwest
membership number along with your name and
OnePass account number. Or e-mail a copy of your
current Delta and Northwest Elite card and statement to
onepass at coair.com
Posted: 10/09/2009 5:45 PM
From September 1 through November 30, 2009, Alaska Airlines would like to offer you a chance to
experience our award winning elite program. If you are a frequent traveler and have elite status on
American, Continental, United, or Southwest, we will match your elite status with our award winning
MVP or MVP Gold status. MVP and MVP Gold status is valid for the remainder of 2009 and
entirely for 2010.
Provide the Los Angeles Sales Office with proof of your elite status on American, Continental,
United, or Southwest along with your Alaska Airlines Mileage Plan number. E-mail your information
to LAX.Sales at Alaskaair.com
Posted: 10/01/2009 5:45 PM
By simply registering for this promotion and flying in any cabin on a qualifying full fare ticket from now until January 29, 2010, the traveler will receive a complimentary companion ticket with their next purchased ticket in any cabin. The companion ticket is valid to any of the destinations that British Airways flies worldwide, for travel January 11, 2010 through December 31, 2010.
Posted: 09/25/2009 5:45 PM
Effective October 7, 2009, British Airways customers will have more control over their seating,
with our new paid seating option. This option will allow most customers the choice of a
pre assigned seat earlier instead of waiting until online check-in opens 24 hours before departure.
Paid seating is only available via the British Airways call center. Please ask your clients to contact the call center at 1 800 AIRWAYS to book their seats.
Posted: 09/24/2009 5:45 PM
Get ready for the fastest, easiest way ever to get Preferred status. Just fly between October 1 and December 25, 2009 on any US Airways or US Airways Express flight, and you will earn Preferred status faster than ever before. The more you fly, the more you will earn. Think of it as an end-of-the-year shortcut.
Posted: 09/18/2009 5:45 PM
United has bundled several services, including two checked bags, a seat in Economy Plus, early boarding, priority check-in, priority security line access at available airports and a 25 percent mileage bonus in a product called Premier Travel.
Posted: 09/15/2009 5:45 PM
Effective 15 September American Airlines Group and Meeting Travel will be placing the following verbiage on our contracts under Ticketing Instructions to meet federal government requirements as it relates to Secure Flight.
Under the Secure Flight program, the Transportation Security Administration requires American Airlines to collect Secure Flight Passenger Data. This includes all passenger's full name as it appears on the government issued ID they plan to travel with, date of birth, gender, and TSA issued Redress Number if applicable. You may also update your AADVANTAGE profile with the Secure Flight Passenger Data by going AA.com.
Posted: 09/10/2009 5:45 PM
earn double miles or segments towards your 2010 United status.
Posted: 09/10/2009 5:45 PM
United Airlines has announced a new program called Premier Travel Plus that packages perks which includes priority security and boarding, more legroom, two checked bags and bonus frequent flyer mileage. Priced between $47 and $167 each way, the Premier Travel package can save customers up to 50 percent compared to buying these perks individually according to the carrier. Premier Travel Plus includes access to United's airport lounges. The package is available in limited quantities for most itineraries departing from the majority of U.S. airports that United serves can be purchased online when booking or checking in.
Additionally, United this week unveiled the 13th item in its Travel Options portfolio. United's Premier Baggage subscription allows customers to pay $249 to check two bags every time they fly during a 12 month period. United said the annual fee pays for itself after just a few trips and covers the standard checked baggage charge for up to eight companions traveling under the same confirmation number.
Posted: 09/04/2009 5:45 PM
Frontier Airlines today announced it will change its checked bag fee from $15 to $20 for the first checked bag and from $25 to $30 for the second checked bag.
The new fee goes into effect for tickets purchased on or after Sept. 8, 2009 and applies to travel commencing on or after Oct. 1, 2009.
Frontier is also reducing certain fees. Customers who purchase an Economy ticket can now change travel plans for a $100 change fee, down from $150. Economy travelers can also get a confirmed seat on the same day of travel on a different flight for $100. Those who purchase Classic tickets can receive a confirmed seat on the same day of travel on a different flight for $50. The change fee on a Classic ticket remains unchanged at $50.
Posted: 09/04/2009 5:45 PM
Southwest Airlines is now enabling customers to buy an early boarding position if they pay an extra $10 on top of the oneway fare.
The airline is pitching the new service, called EarlyBird Checkin, as a way for customers to improve their seat selection and ensure earlier access to the overhead bins.
Customers who buy the service are third in the pecking order. Customers who buy Business Select fares board first, followed by A-List members of Southwests frequent flyer program.
While the best EarlyBird Checkin boarding positions will be assigned 36 hours prior to a flight's scheduled departure time, customers are eligible to purchase EarlyBird Checkin up until 25 hours prior to departure, Southwest said.
The airline said EarlyBird Checkin is designed for passengers who have purchased electronic tickets at the Wanna Get Away fare, Anytime fare, Senior fare or Ding fare.
Posted: 08/21/2009 5:45 PM
The change and cancellation fees for U.S. and Canada points of sale that include Atlantic and South American segments will increase from $200 to $250. This change will align all international long haul change and cancellation fees and will bring United in line with the industry standard. Fees for Domestic and short haul international itineraries such as Canada, Mexico, and Caribbean will remain $150.
These changes will be effective on all published non refundable fares as of Friday August 21 2009 and will be reflected in the fare rules.
Posted: 08/18/2009 5:45 PM
Delta has revived Delta Meeting Network, a program that offers meetings planners discounts off published fares.
Also, Delta Meeting Network enables meetings planners to earn one free ticket for every 40 tickets flown. To qualify for discounts and other perks, a minimum of 10 travelers is required, and individuals must depart from at least two U.S. cities.
Delta discontinued the meetings program in early 2005, when the airline simplified its fare structure. The carrier said the new Delta Meeting Network is part of the ongoing product harmonization between Delta and Northwest.
Posted: 08/14/2009 5:45 PM
Republic beats out Southwest for Frontier acquisition
Posted: 08/14/2009 5:45 PM
This fall Continental will join Star Alliance and also begin to cooperate closely with United Airlines, linking our networks and services worldwide to deliver new benefits to our customers. Continental will end its participation in SkyTeam after our last scheduled flight on October 24 2009.
We expect to begin participating in Star Alliance on October 27 2009.
Continue Earning Miles with OnePass
Continental's OnePass members do not need to make any changes to their OnePass accounts and will continue to utilize their mileage as normal. Mileage balances will not be affected by the transition.
Travel through October 24 2009
OnePass members can continue to earn and redeem miles and make reward reservations on SkyTeam partners through October 24 2009. All reward travel on these partners must be completed on or before October 24 2010.
Travel on October 25 and October 26 2009
If you travel on a Star Alliance airline on October 25 or October 26, we will make every effort to ensure you automatically receive OnePass mileage credit including Elite Qualification Miles and Points and eligible customers receive lounge access. Please save copies of your eticket receipts and boarding passes for October 25 and October 26 flights until mileage credit is confirmed on your OnePass statement.
Travel October 27 2009 and beyond
When the transition to Star Alliance occurs on October 27 2009, OnePass members will begin earning base miles and Elite Qualification Miles and Points and be able to redeem miles on Star Alliance airlines.
Posted: 08/04/2009 5:45 PM
United Mileage Plus has eliminated the
non refundable processing fee for
Award Tickets that are booked
within 21 days of departure. Additionally,
close in processing fees for flight
and or date changes will not be
charged. Global Services and 1K
members continue to be exempt
from all award fees.
Posted: 08/03/2009 5:45 PM
Uniteds domestic fare rules have changed for non-refundable tickets. For tickets issued on or after July 30, customers who wish to cancel orchange their non refundable domestic tickets must do so by the scheduled flight time versus the flight date.
Posted: 08/03/2009 5:45 PM
Delta 2010 SkyMiles Medallion Program to Launch Industry First Rollover Elite Qualification Miles and Diamond Medallion Status
Posted: 07/30/2009 5:45 PM
AA introduces additional fee
Posted: 07/30/2009 5:45 PM
Southwest Airlines makes bid to acquire Frontier Airlines
Posted: 07/30/2009 5:45 PM
Southwest Airlines makes bid to acquire Frontier Airlines
Posted: 07/30/2009 5:45 PM
Delta 2010 SkyMiles Medallion Program to Launch Industry First Rollover Elite Qualification Miles and Diamond Medallion Status
Posted: 07/23/2009 5:45 PM
Through September 2009, receive a bonus Southwest Rapid Reward credit for flights to or from Denver.
Posted: 06/24/2009 5:45 PM
Verified Identity Pass has shut down leaving some frequent fliers looking for options to avoid long airport screening lines'
Posted: 06/16/2009 5:45 PM
Daily fee on car rentals in Colorado begins July 1, 2009
Posted: 06/10/2009 5:45 PM
Effective January 12 2010 UA is reducing the miles required for many United Mileage Upgrade Awards and will be allowing upgrades from all United Business fares and most United Economy fares. A co pay will be collected when upgrading using miles from select booking classes. United Mileage Upgrade Awards requested prior to the effective date of the new policy will not be affected and will be subject to the current upgrade policy.
Posted: 06/10/2009 5:45 PM
The World Health Organization moved from a phase 5 to a phase 6 alert, indicating that the H1N1 virus has officially reached pandemic status.
Posted: 05/19/2009 5:45 PM
June 01 2009 United States Citizens departing and re-entering U.S. borders must be in possession of certain travel documents.
Posted: 05/12/2009 5:45 PM
May 05 2009 the Embassy of China verbally announced that for likely a short period of time the Chinese Embassy System in the United States is requiring an additional application form to be submitted along with the current requirements available on our website.
We have not uploaded this Declaration form on our website because the requirement will hopefully be dropped soon. However, on our homepage is a link to our general email, just simply request the Chinese Declaration page to be emailed back to you.
Due to certain political ramifications there is no real formal explanation given by the Chinese Foreign Ministry however, it is likely due to the risk to the Chinese populace of being infected on a large scale by this virus. There have been some quarantine actions taken against some Mexican Citizens, but no U.S. citizens have been detained.
The purpose of the form is to allow the Chinese government to isolate the whereabouts of the applicant over a few week period.
It is important to note that until further notice, the Chinese visa process will take six business days at their Embassy or Consulate locations in the United States. No Expedited Services are available at the present time.
Posted: 05/01/2009 5:45 PM
Courtesy Business Travel News
APRIL 30, 2009
Airfares booked last year through corporate travel agencies cost on average $61 less than identical itineraries booked through airline Web sites or online travel retailers, according to a Topaz International (a global leader in airfare auditing) study on client data released this week.
Comparing the same itinerary publicly available online with fares booked through travel management companies, Topaz found agency fares were either the same or less costly nearly 92 percent of the time, down slightly from the nearly 95 percent rate reported in 2007.
Topaz has conducted the research annually since 2001, finding that agencies consistently offer lower fares than publicly available retail sites.
Posted: 04/30/2009 5:45 PM
Question and Answers on the new Department of Homeland Security Secure Flight program.
Posted: 04/29/2009 5:45 PM
Website for Swine Flu information
Posted: 04/20/2009 5:45 PM
For a limited time, purchase a six month trial membership in Clear for only 89 dollars. Use the Clear card to skip the security line at major airports nationwide including Atlanta, New York, Denver, Washington, D.C. and the Bay Area. Six month trial memberships also make a great gift for the frequent travelers in your life. Hurry, this special introductory price is available for a limited time only.
Posted: 04/16/2009 5:45 PM
Continental has announced plans for extensive commercial cooperation with United Airlines and Star Alliance, linking our networks and services worldwide to deliver new benefits to our customers. On April 7 2009 the U.S. Department of Transportation tentatively approved the application for Continental to join the existing antitrust immunized alliance between United and eight other Star Alliance member carriers on international routes.
Regarding SkyTeam, as previously announced, Continental intends to end its participation in the SkyTeam Alliance after the last scheduled flight on Oct. 24 2009.
OnePass Members
Will continue to earn OnePass miles on Delta Air Lines and Northwest Airlines for all qualifying flights through Oct. 24, 2009.
May book and ticket reward travel using OnePass miles for travel on Delta Air Lines and Northwest Airlines through Oct. 24, 2009.
Must complete all reward travel on or before Oct. 24, 2010.
Will continue to receive Elite upgrade privileges on Northwest through Oct. 24, 2009, or the date of the Delta SkyMiles and Northwest WorldPerks loyalty program integration, whichever comes earlier.
Presidents Club Members
May continue to access Delta Crown Room and Northwest WorldClub airport lounges through Oct. 24, 2009.
We continue to work through the details of our exit from SkyTeam and planned entry into Star Alliance, but anticipate our participation in Star Alliance will begin promptly after we leave SkyTeam.
Our focus is on making the transition from SkyTeam to Star Alliance as smooth as possible for our customers. We are excited to begin bringing you the benefits of an alliance that offers truly global coverage including 24 airlines.
You can expect to receive updates from us as we continue to plan our participation in Star Alliance. Remember the most current updates may be found at contintnetal.com.
Posted: 04/16/2009 5:45 PM
For the comfort and well-being of all customers aboard United flights, we have aligned with other major airlines' seating policies relating to passengers who:
are unable to fit into a single seat in the ticketed cabin;
are unable to properly buckle the seatbelt using a single seatbelt extender; and/or
are unable to put the seat's armrests down when seated.
If unused seats are available on the ticketed United or United Express flight, then a customer meeting any of the above criteria will be reaccommodated next to an empty seat.
If no unused seats are available on the ticketed flight, then the customer must either purchase an upgrade to a cabin with available seats that address the above-listed scenarios, or change his or her ticket to the next available flight and purchase a second seat in addition to the one already purchased. If a customer meeting any of the above-listed criteria cannot be accommodated next to an empty seat and chooses not to upgrade or change flights and purchase a ticket for an additional seat, he or she will not be permitted to board the flight.
This policy applies to tickets purchased on or after March 4, 2009, for travel on or after April 15, 2009.
Please understand that we care a great deal about all of our customers' well-being, and we have implemented this policy to help ensure that everyone's travel experiences with United are comfortable and pleasant
Posted: 04/01/2009 5:45 PM
American Airlines today said it is rolling out inflight wireless Internet access to 300 domestic aircraft during the next two years, expanding on a 15-plane rollout that began last summer.
The carrier in August 2008 became the first domestic airline to launch full wireless inflight Internet access, rolling out the service across its Boeing 767-200 fleet, which serves mostly transcontinental routes. American said it would install the system in conjunction with inflight connectivity provider Aircell on 150 MD-80 aircraft this year, and add it to its Boeing 737 fleet next year.
Other airlines, including Delta Air Lines, United Airlines and Virgin America, also have advanced inflight Internet offerings with Aircell. Delta continues its domestic fleetwide rollout, which eventually will include recently acquired Northwest aircraft. Last week, the carrier said it had rolled out the service to 77 planes, representing about 25 percent of its domestic fleet, the carrier said.
United in January also announced plans to outfit 13 transcontinental Boeing 757 aircraft with inflight wireless Internet capabilities in the second half of this year. Air Canada also is rolling out the service, though that effort is limited to transborder flights, since Aircell's air-to-ground network extends only to U.S. airspace.
Aircell charges between $7.95 and $12.95 per leg to use the service, depending on the length of haul. Aircell this month added a pricing option for passengers using Wi-Fi-enabled handheld devices at $7.95, regardless of length of haul.
Southwest Airlines last month also launched a limited three-airplane pilot of inflight Internet service with Aircell competitor Row 44, while Alaska Airlines also has announced plans to roll out Row 44's satellite-based Internet offering.
courtesy BTNonline
Posted: 04/01/2009 5:45 PM
London bonus miles
Ticketing and Travel dates March 23, 2009 through June 30, 2009
Offer Register and fly a qualifying roundtrip between the U.S. and London
and earn
50,000 bonus miles for United First (F,A) or United Business
(C,D,Z)
25,000 bonus miles for United Economy (Y,B,M)
Posted: 03/30/2009 5:45 PM
Lowest Fare Policy
On March 20, 2009, our policy for vouchers that are offered when a non-refundable fare lowers in price was changed to be brought in line with what other major U.S. airlines do.
When a non-refundable fare lowers in price and a customer would like a refund for the difference, we will continue to offer a travel voucher, and like many other U.S. airlines, we will now apply an administrative fee.
The administrative fee for a domestic ticket is $150, which is the same fee assessed for changing a non-refundable ticket.
The administrative fee for an international ticket varies.
We are making this change to match other U.S. airline practices, to stay consistent with our policy for changing a non-refundable ticket, and most importantly, so we can keep our fares competitive for all customers.
Posted: 03/20/2009 5:45 PM
Earn double miles towards your United mileage status! Registration required and must be completed before travel. Travel must be booked between March 19 and June 15, 2009, with all travel completed by July 31, 2009. Visit www.united.com/offer/mpw029
Posted: 03/12/2009 5:45 PM
The changes are:
1. Maximum dimensions of items that can be checked in without incurring the special bag charge at all airports worldwide will be 81 inches (35.5in x 29.5in x 16in) or 208cm (90cm x 75cm x 43cm).
2. Introduction of a $45 USD (GBP25) handling charge for bags between 81 inches and 149.5 inches
(94.5in+29.5in+25.5in) or 380cm (240cm +75cm+65cm).
3. Introduction of a $45 USD (GBP25) handling charge for firearms.
The changes will affect passengers who travel from April 1, 2009.
The changes reflect the additional manual processes required to handle larger items and that firearms must be handled securely through a third-party specialist agent.
Customers who are travelling with items that incur a handling charge will need to pay at the airport when they check in.
Standard baggage allowances are unchanged.
Posted: 03/09/2009 4:43 PM
Americans visiting Canada must present a passport starting June 1. The requirement, which applies to everyone over age 15, is part of an effort to improve security at the nation's borders. The new rule requires only a birth certificate for those under age 15. Star Tribune (Minneapolis-St. Paul)
Posted: 03/09/2009 4:43 PM
Continental Airlines announced during its fourth-quarter earnings call said it plans to officially exit the SkyTeam airline alliance on Oct. 24, after which the carrier "promptly" will transition to the Star Alliance.
Posted: 02/26/2009 5:45 PM
Today United announced that after a brief transition period through the spring break season, United will phase out cash and only accept credit and debit cards on flights within the United States (including Hawaii) and on flights to and from Canada, Mexico, Central America and the Caribbean. United will continue to accept cash in addition to credit and debit cards on flights to and from Europe, Asia, the Middle East and South America. United Express flights will continue to accept cash. The new program is called United EasyPurchase.
Posted: 02/09/2009 1:14 PM
Hertz on Monday raised its car-rental rates at North American airport locations to help offset higher vehicle-depreciation costs and increased maintenance costs.
Stagnant credit markets, slumping demand for travel and the auto industry's hardships are hobbling rental-car companies. Fewer travelers are renting cars, and the industry is struggling to find buyers for used automobiles and secure financing to purchase new ones to replace them.
Hertz said the most recent price increases -- $5 a day or $30 a week -- move the rates closer to last year's levels when the company was trying to offset skyrocketing gas prices. The latest move doesn't affect negotiated contract rates. Hertz said the average rate fell 2% the past year.
Last month, Hertz said it was cutting more than 4,000 jobs, or about 13% of its global work force. Standard & Poor's Investors Services has said the economic crisis has taken a harder-than-expected toll on the car-rental industry compared with previous downturns. Analyst Betsy Snyder has attributed the slump to a significant reduction in airline capacity serving the U.S. market, the current ownership structure of the companies, the weakness of the auto makers and the inability of the companies to gain access to the capital markets.
Wall Street Journal
Posted: 01/30/2009 2:23 PM
In June 2008, Continental announced plans for extensive commercial cooperation with United Airlines and Star Alliance, linking our networks and services worldwide to deliver new benefits to our customers. We pledged to keep you informed of developments and would like to provide you an update.
Regarding SkyTeam, Continental intends to end its participation in the SkyTeam Alliance after the last scheduled flight on Oct. 24, 2009.
We continue to work through the details of our planned exit from SkyTeam and entry into Star Alliance, but anticipate our participation in Star Alliance will begin promptly after we leave SkyTeam. We are committed to providing our OnePass members with opportunities to earn and redeem miles over an extensive network.
We will be working hard with our good partners at SkyTeam, and our future good partners at Star, to make the transition from SkyTeam to Star Alliance as smooth as possible.
Posted: 01/11/2009 5:45 PM
Customers who purchase a qualifying ticket for travel within North America, including the continental U.S., Hawaii, Canada, Mexico and the Caribbean, will receive a free ticket to any United destination in North America. Customers who purchase a qualifying ticket for transAtlantic, transPacific, Brazil or Argentina travel will receive a free ticket to any destination served by United around the world. Customers who book a roundtrip ticket by Feb. 14 for travel to be completed by March 5, with itineraries originating and ending in Denver or any of the other Colorado cities with United service can qualify. The promotion applies to published United Economy fares in booking classes Y, B, M, E, U, H and Q. Other restrictions apply. Registration is required. Complete details are available at united.com/denverfree.
Posted: 01/11/2009 5:45 PM
Customers who purchase a qualifying ticket for travel within North America, including the continental U.S., Hawaii, Canada, Mexico and the Caribbean, will receive a free ticket to any United destination in North America. Customers who purchase a qualifying ticket for transAtlantic, transPacific, Brazil or Argentina travel will receive a free ticket to any destination served by United around the world. Customers who book a roundtrip ticket by Feb. 14 for travel to be completed by March 5, with itineraries originating and ending in Denver or any of the other Colorado cities with United service can qualify. The promotion applies to published United Economy fares in booking classes Y, B, M, E, U, H and Q. Other restrictions apply. Registration is required. Complete details are available at united.com/denverfree.
Posted: 01/11/2009 5:45 PM
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Posted: 01/05/2009 11:43 AM
The Electronic System for Travel Authorization (ESTA) is an enhancement (from a security perspective) to the Visa Waiver Program (VWP) that currently permits Nationals from 'approved' foreign countries to travel to the US without a visa for stays of 90 days or less. Whereas the VWP provided entry into the US without pre-trip passenger scrutiny, ESTA will serve as a way for the Department of Homeland Security to gauge potential security risks prior to a VWP individual boarding a plane to the US.
Posted: 01/17/2008 5:35 PM
Delta is moving quickly to deliver the benefits of our merger with Northwest to our customers, employees and the communities we serve. Consolidating facilities by introducing consistent signage and branding at airports around the world is a visual queue of the speed with which we are delivering merger benefits to your travelers.
Delta has begun the process of consolidating Delta and Northwest airport operation facilities into one, including check-in areas, gate areas and terminals. Rebranding airports currently branded as Northwest began in late 2008 and will continue throughout 2009. All domestic airports are expected to be complete in 2009, and all airports worldwide will be complete in 2010. To date, more than 12 airport stations have consolidated facilities and transitioned into the Delta brand.
Each airport location will feature signage as needed to direct your travelers to new or changed check-in locations, in addition to information made available on boarding passes and at delta.com and nwa.com. If you have questions regarding the airport consolidation or rebranding process, please feel free to contact your Delta/Northwest account manager.
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