Our approach is simple: No call centers. Real people. We’re experts at making your trip extraordinary.


18+ years experience per travel counselor, on average.

Our value proposition includes dedicated travel counselor support through the most seasoned team (average industry tenure across our counselor team is over 18 years).

25+ years of stable leadership.

We have a Senior Management Team that has been together for over 25 years providing stability, consistency and continuity to both our staff & customers alike.

98% customer retention rate.

Cain Travel has an unprecedented 98% customer retention rate on an ongoing basis. Cain clientele can consistently count on minimal staff turnover, significant industry expertise and, most notably, a long-term partnership that delivers both successfully managed travel programs and satisfied travelers.